FREQUENTLY ASKED QUESTIONS

We book reservations with a signed contract up to 18 months in advance.

All rentals are first come, first served. Most rentals require a 3-hour minimum. Your rental time includes the earliest you need access to the facility until your last quest is out. Your caterers and vendors are under the same time frame as the you and cannot enter before or after hours as agreed in the contract. Please take that into consideration when determining the hours that you need for your rental.  Upon determining your rental details, a contract will executed between you and The Venue.

Our rentals include tables and chairs set up to the specifications provided by you 30 days prior to your event. We have 6-foot and 5-foot round tables, 8-foot rectangular tables and chairs. Other specialty items like cocktail tables, side tables, up lighting and table linens, etc., are all available for rental but are not included in your room rental.

ROOMCHAIRSTABLES
East Wing20022 (5’ Round)
West Wing30016 (6’ Round)
Rotary Room456 (8’ Rectangular)

Courtesy holds may be accepted and held for a maximum of 5 days. Courtesy holds expire on the 6th day without notice.

No. You must plan your event as accurately as possible.

No, either the Venue or one of our Preferred Caterers who hold a liquor license must provide alcohol and alcohol services.

Yes, there is a non-refundable fee for use of a caterer that is not on our Preferred Caterers list, or for self-catering. Additionally, you are responsible for the caterers clean-up checklist which details your responsibilities once your event is complete.

  • Kitchen sinks, counters and walls are to be wiped down and cleared of all debris.
  • Tables must be cleared of all debris.
  • All trash must be bagged and placed in the dumpster.
  • All decorations must be removed

You will need to include the time you require to decorate in your rental. Please take that into consideration when determining the hours of your event. We will set up your tables and chairs prior to your arrival if you have completed an approved floor plan 30 days prior to your event.

Caterers and vendors need to be scheduled according to the times on the contract.

If time is available, any additional hours must be approved and will be charged at the hourly rate consistent with the contract.

Decorations are permitted within reason, and only in the space you have rented, but certain decorations must be approved by management such as draping, outside decorations (trellis’ included), market lighting, etc. no less than ten (10) days prior to your event. Open-flame candles are not permitted. No tape may be used on painted surfaces. Nothing may be hung from the ceiling. Glitter, and other confetti like decorations are prohibited. It is your responsibility and vendors to remove ALL decorations immediately after your event and during your contracted time. 

You must provide a Certificate of Insurance naming Venue on Lake Lily as an additional insured in an amount not less than one million dollars ($1,000,000) for bodily injury and property damage two weeks prior to the event. Effective dates must be clearly identified. Here is a link to a provider. Here is the link with the pre-filled out form with our information at Event Helper. https://www.theeventhelper.com/#bBJJHv

Where memories are made

641 Maitland Ave S.
Maitland, FL 32751