What to Ask Your Event Planner So Nothing Falls Through the Cracks

Hiring an event planner can reduce stress and ensure a polished result—but only if you’re aligned on the details. These questions will help set the stage for seamless collaboration.

1. What Services Are Included in Your Package?

Some planners offer full-service planning, while others focus on day-of coordination. Make sure you know what’s covered.

2. Will You Be Present at the Event?

Some planners delegate the day-of duties to team members. Ask who will be on-site and when.

3. How Do You Handle Vendor Communication?

Clarify whether the planner will handle vendor outreach, confirm contracts, and schedule delivery/setup times.

4. How Do You Build the Event Timeline?

Ask what tools they use and whether you’ll collaborate on the schedule or approve a draft.

5. Can You Share Examples of Past Events at This Venue?

Experienced planners may offer insight into what works best at your specific location.

6. Do You Offer Floorplan and Design Help?

Some planners help with space planning and décor, while others refer you to specialists.

7. What Happens in Case of an Emergency?

Ask about their backup plan, emergency contacts, and whether they carry liability insurance.

Starting with these questions will help set expectations, build trust, and ensure your planner is the right fit for your needs and your venue.